"... with SmartDraw, the productis so intuitive that making modificationswas effortless, saving me a lot of timeand hassle ..."
-David Watson,
Account Support Manager
CLIENT PROFILE:
Name:
David Watson
Title:
Account Support Manager
Organization:
Name Witheld
Location:
New York City, NY
Application:
Network Diagrams and Schematics
CHALLENGE:
Create Network Diagrams, Floor Pans, Org Charts
SOLUTION:
SmartDraw 2007
RESULTS:
More Advanced and Easier to Learn than Visio®
David Watson is an account support manager for a $300M enterprise business intelligence software company based in New York City. The Company has been in business for over 35 years and has over 15,000 installations among its 3,000 customers. David has been a systems engineer in the software business for over 35 years, and a key element of his job is supporting customers on a post-sales basis.
David had always accomplished this task by using Visio® to construct network diagrams and schematics to illustrate installation environments. However, after trying SmartDraw, he made the switch and hasn't looked back.
"SmartDraw is extremely easy to download, very intuitive and easy to use," said David. "Part of my job has always been to illustrate network diagrams, and up until now I've always used Visio® to accomplish this. Typically I would draw a big box, label it 'IBM mainframe' under the picture, and connect the lines. However, making modifications to the diagrams was difficult, cumbersome and time consuming. But with SmartDraw, the product is so intuitive that making modifications was effortless, saving me a lot of time and hassle - which is especially important when you consider I'm responsible for dozens of network diagrams."
But SmartDraw's appeal doesn't end with network diagrams. David has also used SmartDraw to create office floor plans, flowcharts and organizational charts. "When I was playing around with SmartDraw, I soon found its features to be more advanced than Visio's®. For instance, when I right-clicked on the diagram, I could instantly see the measurements of the floor plan. From there I could show them, hide them, or bring them up on demand."
"The bottom line is I love how the program is laid out and how the SmartTemplate™ and SmartHelp™ features make it so easy to learn. I like the way you can pull up symbols and drawings, and then as you mouse over it, it shows you the possible alternative images. I also love how easy it is export into different file formats, and drop into Microsoft Office® programs. This was often a problem with my previous program, but not now. Even though I'm not scheduled to be reimbursed for my purchase, it was worth my time and effort to purchase SmartDraw."
To learn more about SmartDraw, please visit www.smartdraw.com.