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  • Playing “What If?” with Your Organization
    Published 11 November 2008
    Here’s a scenario: you’re a manager of a marketing communications department with ten employees, and you’ve just been given the word from upstairs that you need to cut $200,000 out of your payroll by the end of the week. What do you...
  • Four Ways to Make Your Org Charts More Useful
    Published 4 September 2008
    Using my own job as SmartDraw’s Community Outreach Manager as an example, this is what I would normally be given as soon as I joined the organization: This is a pretty basic organization chart —it shows whom I report to, along with a few other...
  • The Organization / Communication Gap
    Published 1 September 2008
    In my previous article on why businesses need roles , I mentioned that you use roles primarily as an HR tool. Specifically, I said: This is the human resources half of roles—roles are a means to apportion and assign responsibility for different...
  • Org Charts: The Blueprint for Your Organization's Growth
    Published 28 August 2008
    As Paul pointed out in his article, “ Why the Organization Chart is Not Obsolete ,” the real purpose of org charts —the most common method for expressing roles—is to build a blueprint for your organization’s future growth...
  • Why Businesses Need Roles
    Published 26 August 2008
    In the course of our conversation about growing a business without growing pains , I’ve raised two central topics: processes and roles. I’ve already beaten all of you over the head with article after article on processes so far this month...
  • Why the Organization Chart is Not Obsolete
    Published 12 May 2008
    It's fashionable to view the traditional top-down org chart as about as relevant to today's growing businesses as the three-piece suit. Today we self-organize into ad-hoc teams that form and melt away again, or so the theory goes. As someone who has built...


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