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  • What Do You Do When There Are Not Enough People to Get the Work Done?
    Published 13 November 2008
    In our previous article, we discussed the unpleasant business of playing “what if?” with your organization and determining how to rearrange your workforce as a result of downsizing. In this entry, we explore how to attempt to maintain a consistent...
  • Playing “What If?” with Your Organization
    Published 11 November 2008
    Here’s a scenario: you’re a manager of a marketing communications department with ten employees, and you’ve just been given the word from upstairs that you need to cut $200,000 out of your payroll by the end of the week. What do you...
  • Four Ways to Make Your Org Charts More Useful
    Published 4 September 2008
    Using my own job as SmartDraw’s Community Outreach Manager as an example, this is what I would normally be given as soon as I joined the organization: This is a pretty basic organization chart —it shows whom I report to, along with a few other...
  • The Organization / Communication Gap
    Published 1 September 2008
    In my previous article on why businesses need roles , I mentioned that you use roles primarily as an HR tool. Specifically, I said: This is the human resources half of roles—roles are a means to apportion and assign responsibility for different...
  • Org Charts: The Blueprint for Your Organization's Growth
    Published 28 August 2008
    As Paul pointed out in his article, “ Why the Organization Chart is Not Obsolete ,” the real purpose of org charts —the most common method for expressing roles—is to build a blueprint for your organization’s future growth...
  • Why Businesses Need Roles
    Published 26 August 2008
    In the course of our conversation about growing a business without growing pains , I’ve raised two central topics: processes and roles. I’ve already beaten all of you over the head with article after article on processes so far this month...
  • What Happens if Brian Leaves? The Key Employee Problem.
    Published 19 August 2008
    Brian is great at what he does. Brian is your controller—he manages all of the accounting for your small business. He keeps all of the company's expenses properly documented, finds all of the tax deductions, manages payroll, pays all the bills,...
  • Why the Organization Chart is Not Obsolete
    Published 12 May 2008
    It's fashionable to view the traditional top-down org chart as about as relevant to today's growing businesses as the three-piece suit. Today we self-organize into ad-hoc teams that form and melt away again, or so the theory goes. As someone who has built...


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