More examples in Flowcharts/Other Flowcharts

Online Ticket Service BPM Swimlane Flowchart Example

This swimlane flowchart is used to show every sub-process of booking an airline ticket online. It helps to detail the steps of the traveler, agent, and airline.





Text in this example:

Traveler
Agent
Airline
Submit Order
Plan Trip
Receive Order
Order Tickets
Search / Select
Issue eTicket
Confirm Flights
Charge Credit Card
Reserve Seats
Receive Confirmation
Issue Itinerary
Receive Itinerary
Receive eTicket
Online Ticket Service

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