More examples in Flowcharts/Other Flowcharts
Online Ticket Service BPM Swimlane Flowchart Example
This swimlane flowchart is used to show every sub-process of booking an airline ticket online. It helps to detail the steps of the traveler, agent, and airline.
Text in this example:
Traveler
Agent
Airline
Submit Order
Plan Trip
Receive Order
Order Tickets
Search / Select
Issue eTicket
Confirm Flights
Charge Credit Card
Reserve Seats
Receive Confirmation
Issue Itinerary
Receive Itinerary
Receive eTicket
Online Ticket Service
Agent
Airline
Submit Order
Plan Trip
Receive Order
Order Tickets
Search / Select
Issue eTicket
Confirm Flights
Charge Credit Card
Reserve Seats
Receive Confirmation
Issue Itinerary
Receive Itinerary
Receive eTicket
Online Ticket Service