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  • Getting It Done On-Time with Simple Project Management
    Published 20 July 2009
    The most important aspect of any project, personal or corporate, is cost and cost is determined by the answers to the following two questions: How much time am I going to need? And how many people am I going to need? My background is primarily in software...
  • Telecom Engineer at McKesson Rings SmartDraw for Floor Plans and More
    Published 16 July 2009
    Terri Johnson is the telecom engineer for the Golden Valley office of McKesson, one of the nation's leading suppliers of healthcare products, equipment, and related services for physician services, surgery centers, and long-term care. Terri is responsible...
  • Ringing SmartDraw for Customer Service Call Diagrams
    Published 16 July 2009
    Busy Signal California-based OutsourceIT develops solutions to improve process management and workflow. The company specializes in Interactive Voice Response (IVR) systems, which allow live callers to interact with a database of set options and prompts...
  • Owner of Online Business Directory Creates Sales & Marketing Materials with SmartDraw
    Published 16 July 2009
    Tamie Albrecht is director/business development manager for D-pages.com, an online business directory serving organizations in the United Arab Emirates. She was looking for an easy way to create sales and marketing materials, as well as business forms...
  • Consultant Goes Beyond the 'Influence of Microsoft'; Showing Clients the Big Picture with SmartDraw
    Published 16 July 2009
    Figure 1. Email Management Process flow. Mary Anne Shew is owner of Business Vitality, LLC, an upstate NY-based consulting firm specializing in marketing, strategic planning, and coaching for businesses. On any given day, Mary Anne might be conducting...
  • Nokia Siemens Uses SmartDraw to Help its Long-Term Clients Visualize Success
    Published 16 July 2009
    Nokia Siemens Networks is one of the largest telecommunications infrastructure companies in the world with operations in 150 countries. While the company provides world-class telecom hardware and software, Nokia Siemens considers the ongoing maintenance...
  • Scheduling Tasks with Project Charts
    Published 2 July 2009
    The first step to becoming a more efficient project manager is to decompose your project into small tasks using mind maps , an issue which we discussed last week. Today we’re going to address the second step in the process, which is setting the...


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Learning Resources


Foundations of Persuasive Presentations
Foundations of Persuasive Presentations
Learn new ways to ensure that your presentation is targeted, compelling, and persuasive.
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How to Optimize a Business Process
How to Optimize a Business Process
Learn how to increase the efficiency of and profitability of your business through process optimization.
Click here to learn more
How to Manage a Project
How to Manage a Project
Learn how to get more done on time and under budget by using mind maps, project charts, and team charts to effectively manage your projects.
Click here to learn more

You can find more of these freely available learning materials and eCourses from the Working Smarter Learning Center.