Process Documentation in Action

Reliant General

After completing process documentation, Reliant General has not only streamlined and improved their response to compliance requirements, but has delivered measurable ROI:

  • Reduced average training time by 80%
  • Ensured consistent quality controls in every department
  • Transformed process improvement into a proactive and ongoing activity for every employee

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About Reliant General

One of Southern California's premier insurance wholesalers, Reliant General distributes their products throughout the state through a growing network of more than 1,800 independent brokers.

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Reliant

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