Define. Refine. Improve.

Business process management (BPM) is a systematic approach to improving an organization's business processes—and thus its value. In simple terms it means taking a close look at every aspect of how you do business and, in an organized way, identify ways to improve performance.

In today's increasingly competitive environment, constant innovation and improvement is critical. Implementing business process management will help you to:

• Eliminate waste
• Improve profit margins
• Gain agility to respond to market changes

And once the cycle of BPM is in place, you can continue to improve and adapt on an ongoing basis.

There are a number of approaches to BPM; what they all have in common is to challenge your business rules, define your enterprise goals and create processes that deliver on those goals. No matter what BPM methodology you choose, visualization is critical to analyzing, optimizing and developing better business processes.

Get started right away with free business process templates

Process documentation is easy with SmartDraw, especially when you start with the right template. In addition to the hundreds already included with SmartDraw, we've developed more than 20 additional templates specifically for process improvement.

Download FREE best practice templates for process improvement here

As a SmartDraw 2007 user, these new process improvement SmartTemplates™ are yours for free.
(SmartDraw 2007 is required. If you don't own version 2007, you can upgrade now, here.)

Introducing SmartDraw CEMM Edition for Business Process Management

To help organizations large and small improve performance, SmartDraw partnered with BPM industry gurus Steve Towers (CEO, BPM Group) and Terry Schurter (CIO, BPM Group) to develop a new SmartDraw edition based on their revolutionary Customer Expectation Management Methodology (CEMM).

CEMM is an 8-step method for designing and improving business processes. As a tool to unleash value in an organization, CEMM far exceeds other methods, standards and approaches that have evolved in the field of Business Process Management (BPM).

Developed from empirical research with hundreds of companies and thousands of BPM practitioners over the last several years, CEMM is the first BPM method that explicitly produces sustainable process improvement and organizational agility.

SmartDraw CEMM Edition was specifically designed to help you get the best results possible from your BPM efforts. SmartDraw CEMM Edition also includes all the great features of the SmartDraw product, which means it's perfect for all your BPM diagrams and other business graphics.

Try SmartDraw CEMM Edition today and you'll receive the Complete CEMM Reference Guide FREE!

The CEMM Reference Guide is a valuable tool for improving your business performance, and is yours to keep free simply for trying the SmartDraw CEMM Edition.

Click here to download the SmartDraw CEMM Edition trial.