SUPPORT
TESTIMONIALS
"I never cease to be impressed by the phenomenal customer service I have received from your company." Joel Postman - Palo Alto, CA
"You guys are fantastic—great customer service and great software—a real pleasure to work with." Bill Griffith - Boulder, CO
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Support Policies
Questions
You can submit technical questions to our engineers using the
contact information found here.
Priority is given to registered owners, but free trial users
also receive fast, courteous support.
30 Day Money-Back Guarantee
If you are unsatisfied with SmartDraw, simply return it to us within
30 days, and we will refund the purchase price with no questions asked.
Free Maintenance Releases
Registered owners of the latest major release of SmartDraw can download
patches that upgrade their program to the most recent maintenance release,
free from SmartDraw's web site. Click here to download the latest patches and updates.
Special Upgrade Pricing
Upgrades to new major versions are offered to registered users at prices
substantially below their original purchase price. Notices are sent to
registered owners by e-mail.
