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Describe the CONSEQUENCES Indicate the positive consequences of changing to the other person.
Suggest the negative consequences, if necessary, of not changing. SPECIFY the change you want Say no to unreasonable demands.
Compromise if necessary.
Be persistent. EXPRESS your feelings Use a firm voice and stand or sit straight.
Make eye contact. DESCRIBE the objectionable behavior Use nonjudgmental language.
Get the other person’s point of view. The DESC Model for Assertive Behavior Source: U.S. DEPARTMENT OF HEALTH AND HUMAN SERVICES, Substance Abuse and Mental Health Services Administration, Center for Substance Abuse Treatment. Substance Abuse Relapse Prevention for Older Adults: A Group Treatment Approach 2005