Before implementing a solution, diagram the proposed new process with a flowchart, and compare it to the flowchart of the old process. The before-and-after comparison will help you determine if you really have succeeded in streamlining.


After you put a new process in place, you can evaluate its effectiveness with an official Audit. If you also audited the pre-existing process you'll have a solid before-and-after comparison to prove (or disprove) the effectiveness of the change. For this reason, Audits are a key part of ISO and other quality certification programs.
SmartDraw provides a number of Audit Form templates you can customize for your business, or you can create your own using SmartDraw tables.
Many business people think of Process Management as a complex undertaking that only huge corporations can afford-and for understandable reasons. Armies of well-intentioned experts have created ever-more-elaborate procedures and schemes which can be impractical for a small-to-medium business or department.
But useful, basic process management is within the reach of any organization. We hope that this brief introduction, and the ready-made tools contained in the SmartDraw software, will provide your business with a quick, easy, and cost-effective way to get up and running with your own process management solution.