We're Here to Help

Fill out the form below, email us at support@smartdraw.com, or call us:

Phone: 858-225-3300
Monday - Friday: 6 AM to 5 PM PST
We will respond to you within about one business day.

Already a customer?

If you need to login to your account to download the software again or check your invoice, click here.

Contact Us


We will contact you within one business day using the e-mail address you provide. *Required Fields


SmartDraw Documentation

Enterprise Site License Guide

Read our guide to managing multi-seat and site licenses as an administrator. Click here to read our Enterprise Administration Guide

Windows MSI Installation Guide

Download the Windows MSI Installation Guide

SmartDraw is Mature and Secure

Read about everything we do to make sure your data remains secure. Read about SmartDraw's security practices.

Voluntary Product Accessibility Template:
Section 508

SmartDraw VPAT

SmartDraw for Windows Desktop VPAT

License Agreements

SmartDraw License

SmartDraw Terms of Service

If you need them, uninstall instructions are here.

SOC2 Type II Audit

SmartDraw passed the SOC2
Type II

Deleting Your Account

Contact us if you need to delete your account. Learn more.