SmartDraw: Secure and Mature

SmartDraw has been in business for over 22 years and has a comprehensively tested and dependable infrastructure and safe and secure processes you can rely upon.

Here are the six ways SmartDraw makes sure your data is always secure and available:

Secure User Access

Users can access their SmartDraw account with a unique email address and fully encrypted password. Individual user credentials are authenticated and verified with every transaction.

Users can also enable two-factor authentication for added security. Learn more about 2FA.

SmartDraw also supports single sign-on with your Google account or your network login. Learn more about SSO.

Backup

Document Encryption

Your SmartDraw files stored in your account are fully encrypted using the AES-256 standard, which is the same encryption standard used by banks to secure customer data.

User content sent between your browser and SmartDraw's servers is sent over a secure channel using RSA 2048-bit (Secure Sockets Layer) encryption, the standard for secure Internet connections.

SmartDraw secure cloud

Audited Security Processes (SOC 2 Type II)

SmartDraw is audited each year by Cyberguard Compliance, LLP, a full service accounting firm that provides SOC 2 Type I and Type II audits. Each year, Cyberguard Compliance conducts a Service Organization Control (SOC) 2 Type II audit on the design and operating effectiveness of SmartDraw's internal controls and processes related to Security and Availability Trust Services Principles. Cyberguard Compliance has always found that SmartDraw meets or exceeds the expectations and is fully compliant to the standard.

Read the full SOC2 Type II audit report here.

SOC2 Audit

Network Security Audits (PCI Review)

In addition to the SOC 2 audit, SmartDraw also has a quarterly security review process conducted by a PCI Approved security firm which certifies our network, performs external penetration testing and vulnerability scans, and verifies that SmartDraw meets the current Payment Card Industry security standards.

SmartDraw PCI

Redundant Data Centers

Reliability is critical to our customers, and reliability statistics from third-party hosting services like Amazon and Azure are simply not good enough for SmartDraw. Accordingly, we selected two of the best Tier 4 data centers in two different states. To be considered a Tier 4 data center, all data center components must be fully fault-tolerant including uplinks, storage, chillers, HVAC systems, servers, power and the like.

Server icon

Continuous Data Replication and Backup

SmartDraw has real-time, continous data replication between data centers in multiple states. We also completely back up your data onto separate storage systems, and sync it to a 3rd location. Our production systems are also continuously monitored by multiple external services which alert staff of any issues or problems should they occur.

Backup