G2: 4.5 out of 5 stars based on 324 reviews at G2
- Multiple G2 awards every quarter for ease of use, easiest admin, easiest setup, fast implementation, best support, and best estimated ROI
- Leader in diagramming and CAD categories
Capterra: 4.1 out of 5 stars based on 116 reviews at Capterra
Review Excerpts:
"Before SmartDraw, our reports were created in a mix of Word, PowerPoint, Visio, and paper, leading to inconsistent formats and extra work. SmartDraw gave us a single, standardized platform for accident and incident documentation, making our reports clearer, more consistent, and easier to manage." Loudoun County Fire and Rescue
"The Crime Scene Unit sought to upgrade its diagramming software to enhance the quality of crime scene sketches used as discoverable documents in criminal investigations. After evaluating available options, we determined that SmartDraw best met our needs due to its ability to produce detailed, forensically accurate diagrams that integrate seamlessly with existing scene documentation tools, including photographs and 3D imaging." Philadelphia Police Department
"Our design and construction company oversees custom home builds and remodels from initial design to completion. SmartDraw provided an affordable, user-friendly, and efficient tool for making rapid adjustments to floor plans without relying on architects or designers for every minor change. The fast setup and intuitive tools really helped us streamline our workflow." Arete Construction
"For pre-incident plans, we're able to create clear, easy-to-follow diagrams with directions and annotations that our firefighters can quickly understand on scene. For investigations, the software lets us produce accurate, professional drawings that support incident reconstruction. Overall, we've been very pleased with SmartDraw and plan to continue using it as part of our daily operations."
"For pre-incident plans, we're able to create clear, easy-to-follow diagrams with directions and annotations that our firefighters can quickly understand on scene. For investigations, the software lets us produce accurate, professional drawings that support incident reconstruction. Overall, we've been very pleased with SmartDraw and plan to continue using it as part of our daily operations." Howard County Fire Rescue
"SmartDraw: A Practical Alternative to Visio. SmartDraw includes a huge library of templates. Everything from IT network diagrams to Six Sigma workflows, decision trees, and project timelines. This makes it excellent for departments like IT, Engineering, and Operations. It integrates smoothly with Word, PowerPoint, Teams, and SharePoint … allows real-time collaboration, so teams can co-edit diagrams or share securely via links … You can connect diagrams to data sources (like Excel or CSVs) to automatically populate org charts or process maps, saving time in large organizations." G2
"Switching from Visio to SmartDraw was a no-brainer. We saved thousands and SmartDraw can do everything we used to do in Visio." Radisys
"We replaced both Visio and Lucidchart and never looked back. Not only did we save money, but SmartDraw's excellent customer service and free training sessions made the transition painless. We now use SmartDraw for network diagrams, flowcharts, org charts, and more." Dizzion
Common Positive Feedback:
- Easy to learn and use
- Professional-looking output
- Extensive template library
- Good value for money
- Strong integration capabilities
- World-class customer support